Shipping policy

What are the delivery charges?

We offer free shipping across India and shipping charges are applied on international orders .

What is the estimated delivery time?

Most of the products are delivered in 2-14 Days from the order date.

Sometimes, the delivery may take longer due to bad weather, flight delays, political disruptions, and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

How will the delivery be done?

We ship through known and reputed logistics partners like FedEx, Bluedart, DHL, etc.

What pin codes do you ship to?

We ship across India & internationally, no restrictions.

Can I expect delivery on all days of the week?

We ship 6 days of the week. We do not process orders on Sundays & on National Holidays. You can expect delivery of your order on any of the business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

Are there any hidden costs (sales, taxes, octroi, custom duty etc)?

There are no extra taxes or hidden costs for orders from India. The price tags with the products hold final price including everything but for international orders you may have to pay the custom duty or other charges based on your location and country taxes.

How do I track my order?

We notify our customers via confirmation email within twenty-four hours of dispatching. The shipping confirmation email will have the couriers tracking number and the link of tracking.

Do you ship internationally?

Yes, we do ship internationally. For international shipping, the rates would be applicable as per DHL & FedEx, our logistic partners and the duties to be levied as per the delivery country’s duty structure. This will be added to the prescribed MRP.

If you have additional questions or require more information about our Shipping Policy, do not hesitate to contact us through email at hello [at] backypacky.com